Printer and scan-to-folder setup
Home and office printers that work first time: drivers, Wi-Fi or cable connection, and scanning straight to a network folder or to email. Everything documented.
- Area
- Greater Lisbon, Cascais and Margem Sul
- Remote
- Many cases are fixed remotely
- Brands
- HP, Konica Minolta, Brother
- Invoice
- For every job
Problems I fix
Usually the printer isn’t broken: it’s how it’s connected to the network.
Stopped printing after a router change
The printer’s address changed and the computers still look for the old one. I fix the address and reconnect every workstation.
Scan to folder doesn’t work
Shared folder, permissions and network protocol set up so scans land in the right place.
Scan to email
Outgoing server and authentication configured on the multifunction printer, tested for each recipient.
A new office printer
Installation, drivers on every workstation, trays, defaults and colour settings the way the team needs them.
Wi-Fi printing
A stable connection to the right network, without the computer having to sit next to the printer.
Documentation
The address, folders and settings on record, so you never start from scratch again.
How I work.
Diagnosis
Remote or on site, to see where the connection fails.
Setup
Address, drivers, folders and email.
Testing
Printing and scanning from every workstation.
Documentation
Settings on record for the future.
Where I travel.
IT support in Lisbon
Lisbon · Odivelas · Amadora · Oeiras · Loures
IT support in Lisbon →IT support in Cascais
Cascais · Estoril · Carcavelos · Parede · Algés
IT support in Cascais →IT support in Margem Sul
Corroios · Seixal · Almada · Costa da Caparica
IT support in Margem Sul →Rest of Portugal
Remote support over an encrypted session.
Remote support →
FAQ
Why does my printer stop working after changing router?
Because the new router gives it a different address on the network and the computers keep looking for the old one. The fix is to reserve a fixed address for the printer.
Can you fix it remotely?
Often, yes, in a remote session. If the problem is physical, we arrange a visit.
Which brands do you work with?
Mainly HP, Konica Minolta and Brother.
Other services
Tell me what’s going on.
Through the form I reply by email, with your request on record. If it’s urgent, WhatsApp or a phone call is faster.
- Hours
- Monday to Friday 09:00–17:00 · Saturday 09:00–13:00
- Replies
- Urgent jobs same day · Form and email within one business day
- On-site
- Greater Lisbon, Cascais and Margem Sul
- Invoicing
- Registered sole trader · invoice for every job