Over 10 years in field IT support

On-site IT support in Lisbon, Cascais and Margem Sul.

I am Eusebio Rosales, an independent technician with over 10 years in the field. I work on-site at homes and offices across greater Lisbon, provide remote support nationwide, and act as a field partner for MSPs and integrators who need qualified hands in the region.

Same-day response Greater Lisbon + Margem Sul Free, no-obligation quote Português · Español · English
Services

What I fix, no run-around.

For individuals, small businesses and as technical subcontracting. In greater Lisbon or Margem Sul, I come to you. Elsewhere in the country, I connect to your equipment remotely.

Wi-Fi and UniFi networks

Installation, diagnostics and optimisation of business and home networks. Access points, PoE switches, VLANs and structured cabling. I diagnose coverage problems rather than sell you more hardware.

UBIQUITI · TP-LINK · MIKROTIK

Printers and scan-to-folder

Driver installation, Wi-Fi or wired connection, scanning straight to a network folder or email. Configured to work first time and left documented.

HP · KONICA MINOLTA · BROTHER

Office relocations (IT)

Teardown, labelling, transport and reinstallation of workstations. Includes certified disposal of old equipment with an eGAR waybill — documented compliance, not just hauling away scrap.

CERTIFIED E-WASTE · eGAR

Remote technical support

Remote resolution across Portugal, over an encrypted session. Ideal for software issues, configuration and diagnosis before committing to a site visit.

NATIONWIDE

PC builds and repairs

Custom computers for office, editing or technical work. Also fault diagnosis: slow PCs, boot failures, SSD replacement, cleaning and upgrades.

CUSTOM BUILD · REPAIR

Websites and managed hosting

Fast websites for local businesses, with hosting, SSL certificate and maintenance included in a monthly retainer. No technical surprises on your end — I handle everything.

MONTHLY RETAINER
Before you spend money on hardware

Remote Technical Diagnosis

Plenty of people buy the wrong router, extender or switch because nobody looked at the actual problem first. In a remote session I analyse your setup, pinpoint the cause and tell you exactly what you need — and what you do not.

  • Analysis of your network and current hardware
  • A concrete shopping list, with specific models
  • No obligation to hire me for the installation
  • Available in Portuguese, Spanish and English
Request a diagnosis
60€ Remote session
Saves more than it costs
Business & Partners

Field partner for MSPs and integrators.

If you manage projects and need a reliable technician in greater Lisbon for one-off or recurring jobs, I work as a hands-and-feet subcontractor. I arrive on site, execute to the runbook and report back with evidence.

  • On-site hardware installation and swapsWorkstations, printers, kiosks, terminals and network equipment. Experienced in corporate and access-controlled environments.
  • Network and cabling workPatch panels, switches, access points, link testing and documentation of what was installed.
  • Smart hands and rollout supportAvailable for maintenance windows outside business hours and for multi-visit projects.
  • Reporting with photographic evidenceEvery job delivered with a record of the initial state, work performed and final result.
Status
Registered sole trader (Empresário em Nome Individual) in Portugal, issuing own invoices
Service area
Greater Lisbon, Cascais and Margem Sul (Corroios, Seixal, Almada)
Languages
Portuguese (PT-PT), Spanish (native), technical English
Experience
Over 10 years in technical support. Jobs in corporate and controlled-access environments, with signed work reports
Engagement
Per job, per day or per project — whatever suits the operation
Proposals and partnerships
geral@eusebiosolutions.com
By email, answered within 24 working hours
Real work

Concrete problems, solved.

Real cases, client names withheld for privacy. The technical detail is here so you can judge how I work before you even call.

BUSINESS NETWORK · MARGEM SUL

Seven access points and the network kept dropping

Situation
A setup with seven UniFi U7 Pro access points losing connection intermittently. The client was about to buy more hardware to try to fix it.
Diagnosis
In a remote session, analysis showed the problem was not coverage but the capacity of the existing switch to power the seven APs over PoE.
What I delivered
I identified the specific PoE switch the setup needed, by model, and explained why buying more access points would not have fixed anything. Delivered as a remote diagnosis session.
FIELD JOB · RESTRICTED-ACCESS SITE

Kiosk hardware swap inside a controlled-access facility

Situation
A foreign integrator needed the banknote dispenser unit replaced in a self-service kiosk installed at a controlled-access facility in Lisbon. With no team on the ground, they subcontracted the job.
Execution
Two credentialed technicians, with security passes arranged in advance. Replacement carried out to the manufacturer's manual, and the removed unit packed in the replacement part's original packaging, ready for return.
Result
Hardware replaced and operational, with a work report signed on site by both parties. Software configuration stayed with the end client's own technician — scope agreed up front and delivered without drift.
CUSTOM SOFTWARE · BU EGO STUDIO, ALGÉS

A bespoke management system, live in production

Situation
BU Ego Studio, a personal training studio in Algés, was running clients, memberships, sessions and expenses across scattered spreadsheets. There was no quick way to see what came in and what went out each month.
What I built
A complete management application: client records, in-house and external trainers, therapists, session scheduling, payments, expenses, attendance and overdue-membership tracking.
Result
An admin dashboard showing monthly revenue, expenses and net profit on a single screen. Live in production and used daily by the studio's management.
HOME NETWORK · FULL INSTALLATION

Six mesh nodes to cover an entire house

Situation
A house where the router signal never reached several rooms. The client wanted it solved once, rather than buying extenders by trial and error.
Execution
Survey of the property, selection of hardware suited to the space, supply of the equipment, and on-site installation and configuration of the six nodes.
Result
Stable coverage throughout the house. Fixed quote agreed up front, with the hardware included in the price — no surprises after the invoice.

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Eusebio Rosales, IT technician in Lisbon
About

The person who answers is the person who does the work.

My name is Eusebio Rosales and I work for myself as an IT support technician in Portugal. When you call, you speak to me — not to a helpdesk that then hands your problem to someone who has never seen your setup.

Over more than ten years in the sector I have done field work for brands and technical service providers, and that is where my approach comes from: diagnose before proposing, document what gets installed, and tell the client when they do not need to spend money. That is how I earned the clients I have, and how I keep working.

I speak Spanish natively, fluent Portuguese and technical English — which in practice means I can work with Portuguese clients, with the international community around Lisbon, and with MSP teams abroad.

+10Years in the IT sector
3Working languages
4On-site coverage zones
Coverage

Where I travel.

On-site visits in the areas below. For the rest of Portugal, remote support over an encrypted session.

Greater Lisbon

Same-day visits whenever the schedule allows.

  • Lisbon (all parishes)
  • Odivelas · Amadora
  • Oeiras · Loures

Cascais & the Linha

An area with many international residents — service in English and Spanish.

  • Cascais · Estoril
  • Carcavelos · Parede
  • Oeiras · Algés

Margem Sul

Close to my base — no extra travel charge.

  • Corroios · Seixal
  • Almada · Costa da Caparica
  • Pragal · Cacilhas

Rest of Portugal

Remote support over a secure connection, Monday to Saturday.

  • Remote diagnosis
  • Software configuration
  • Support for in-house teams

Prefer to write?

Describe the problem in your own time and I reply by email, with your request logged and organised.

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Contact

Tell me what is going on.

Use the form and I reply by email, with your request logged and organised. If it is urgent, WhatsApp or a phone call are faster.

Hours
Monday to Friday 09:00–17:00 · Saturday 09:00–13:00
On-site
Greater Lisbon, Cascais and Margem Sul
Remote
All of Portugal, over an encrypted session
Invoicing
Registered sole trader — an invoice is issued for every job

I reply by email during working hours. Your details are never shared with anyone.

Companies and partners: email is fastest and keeps everything on record.

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