Mon–Fri 09–17 · Sat 09–13Lisbon
I’m Eusebio Rosales, an English-speaking independent technician with over 10 years in the field. On-site IT support for homes and offices, computer repair, and remote support anywhere in Portugal.
Diagnose before proposing, build with care and document what gets installed. I’ve worked this way for over ten years.
For homes, small businesses and as a technical subcontractor. In Greater Lisbon and the Margem Sul I come to you. Elsewhere in Portugal, I connect to your equipment remotely.
Installation, diagnosis and tuning of business and home networks: access points, PoE switches, VLANs and structured cabling. I find the problem before selling you more equipment.
UBIQUITI · TP-LINK · MIKROTIK See service →
Custom computers for office work, editing or gaming, with tidy cabling and testing before handover. Also desktop and laptop repairs: slow PCs, boot failures, SSD swaps, cleaning and upgrades.
CUSTOM BUILDS · REPAIRS See service →Drivers, Wi-Fi or cable connection, scanning straight to a network folder or email. Working first time, and documented.
HP · KONICA MINOLTA · BROTHER See service →Unplugging, labelling, moving and reinstalling workstations. Certified disposal of old equipment with an eGAR waste certificate: documented compliance, not just hauling scrap.
CERTIFIED E-WASTE · eGAR See service →Remote fixes anywhere in Portugal over an encrypted session. Ideal for software, configuration and diagnosis before deciding on a visit.
NATIONWIDE See service →Fast websites for local businesses, with hosting, SSL certificate and maintenance included in a monthly plan. No technical surprises on your side.
MONTHLY PLAN See service →Lots of people buy the wrong router, extender or switch because nobody looked at the real problem first. In a remote session I review your setup, find the cause and tell you exactly what you need, and what you don’t.
Real cases, no client names for privacy. The technical detail is here so you can judge how I work before you even call.
Leave a review on Google. It is the most direct way to help other people in Lisbon find IT support they can trust.
I’m Eusebio Rosales and I work for myself as an IT support technician in Portugal. When you call, you speak to me, not to a call centre that hands your problem to someone who has never seen your setup.
Over more than ten years in the industry I’ve done field work for brands and technical service providers, and that’s where my way of working comes from: diagnose before proposing, document what gets installed, and tell clients when they don’t need to spend money.
Spanish is my native language, I speak fluent Portuguese and technical English. In practice, I work with Portuguese clients, with the international community around Lisbon and with international MSP teams.
On-site visits in the areas on the map, from my base in central Lisbon. Elsewhere in Portugal, remote support over an encrypted session.
Based in central Lisbon. Same-day visits whenever the schedule allows.
Lisbon · Odivelas · Amadora · Oeiras · LouresIT support in Lisbon →Large international community: service in English and Spanish.
Cascais · Estoril · Carcavelos · Parede · AlgésIT support in Cascais →Homes, businesses and offices south of the Tagus, with no extra travel charge.
Corroios · Seixal · Almada · Costa da Caparica · Pragal · CacilhasIT support in Margem Sul →Remote support over a secure connection, Monday to Friday after 5:30 pm, Saturdays until 6 pm and Sundays until 1 pm.
Remote diagnosis · Software · Support for in-house teamsRemote support →What people usually ask first.
Yes. I come to homes and offices across Greater Lisbon, Cascais and Margem Sul for Wi-Fi networks, printers, computers and device setup. Outside those areas I work remotely.
Yes, desktops and laptops: slow PCs, boot failures, hard drive to SSD upgrades, cleaning and upgrades. I diagnose first and give you a quote before any repair.
Yes. Across Greater Lisbon, Cascais and the Linha, and the Margem Sul (Corroios, Seixal, Almada). Elsewhere in Portugal I work through remote support.
Urgent jobs by phone or WhatsApp: same day, whenever the schedule allows. Requests through the form or by email: a reply within one business day.
A remote session where I look at your network and current equipment, find the cause of the problem and give you a specific list of what to buy, with models. You are under no obligation to hire me for the installation.
Yes. I am a registered sole trader in Portugal (Empresário em Nome Individual) and issue an invoice for every job.
Yes. Spanish is my native language, I speak fluent Portuguese and technical English.
Yes, on a hands-and-feet basis: per job, per day or per project, with photo reporting for every visit.
Through the form I reply by email, with your request on record. If it’s urgent, WhatsApp or a phone call is faster.
