About
The person who answers is the person who does the work.
My name is Eusebio Rosales and I work for myself as an IT support technician in Portugal. When you call, you speak to me — not to a helpdesk that then hands your problem to someone who has never seen your setup.
Over more than ten years in the sector I have done field work for brands and technical service providers, and that is where my approach comes from: diagnose before proposing, document what gets installed, and tell the client when they do not need to spend money. That is how I earned the clients I have, and how I keep working.
I speak Spanish natively, fluent Portuguese and technical English — which in practice means I can work with Portuguese clients, with the international community around Lisbon, and with MSP teams abroad.
+10Years in the IT sector
3Working languages
4On-site coverage zones